During the pre-inspection at your customer’s house, you notice a few rather dark and almost black spots on the carpet near the kitchen and on the floor mats by the stove. You suspect it might be cooking oil and ask your customer about it.
She explains that her eldest son is studying to become a chef, so there’s frequently a lot of oil splattering around. She never imagined that those oil spots could turn so dark and unsightly. She asks if you think you’ll be able to help…
Tell your customer you know just what to do and that she can trust you to take care of the problem. Cooking oil is solvent in nature. It can attract dirt easily and make the spot look black, so it can be a bit deceiving.
Be sure to ask your customer if she’d like you to apply carpet protector at the end of the job. It can help prevent these sticky spots from turning into an unsightly mess in the future.
Step 1: Apply Matrix Breakdown POG undiluted to a clean, white towel. Gently tamp the towel with a spotting brush over the spot. Blot with a clean towel. Repeat until no more transfer is observed. Caution: Do not apply Breakdown directly onto carpet. Over-application of Breakdown can cause delamination.
Step 2: Apply Matrix Spot Out undiluted. Tamp and blot with a spotting brush and spotting towel.
Step 3: Apply Matrix Release undiluted. Tamp and blot with a spotting brush and spotting towel.
Step 4: Rinse the area thoroughly with water.
Warning: Always test materials for colorfastness, follow label directions, and never mix products unless specified in the label directions. Each situation reacts differently and results may vary.